What it is:
• Analysis of ongoing judicial processes to recommend more efficient and adequate dispute resolution;
• Evaluation of the nature and complexity of the cases, verifying the possibility of using techniques for consensus resolution of disputes;
• Analysis of mass demands, with the development of alternatives that lead to a reduction in the number of judicial processes in progress;

What FindResolution provides:
• Development of projects and training of personnel with the objective of identifying sensitive points in the relationship of the organization with its customers, thus seeking to prevent litigation;
• Due diligence in all ongoing litigation, with a focus on identifying the causes of the demands;
• Development of internal policies aiming the immediate resolution of disputes with clients, in order to avoid the judicialization of cases;
• Training of personnel focused on improving the service provided, thus preserving the relations with customers and the image of the organization.